Now. The honest answer is now.
The "right time" is a story we tell ourselves.
Most SMB owners we meet in Greensboro, High Point, and Winston-Salem have a version of the same plan. Get through this quarter. Wrap up the holiday push. Hire one more person. Then we'll fix the operations. Then we'll get the systems in place. Then. The problem with then is that the leak you can see today is also the leak that's draining cash next quarter, and the quarter after that. Every month you wait costs more than the month it would have taken to fix.
